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Enterprise AI & Automation / Sample v1.0, synthetic fields

AI document exception evaluation sheet

Decide whether an AI extraction step is reliable enough to reduce manual review of document exceptions, and where a person must still approve.

Sample template. Fictional fields. Not a client record or result.

Workflow definition

FieldSample entry
WorkflowSupplier invoices that fail purchase order matching (fictional)
OwnerAccounts payable lead (role, not a person)
Baseline volumeTo be measured over an agreed period
Consequential actionPosting or payment release, always approved by a person

Evaluation design

FieldSample entry
Test setSynthetic or authorized documents, labeled by a reviewer
Fields measuredSupplier, amount, PO reference, line items
Abstention ruleModel must flag low confidence instead of guessing
Acceptance criteriaAgreed with the owner before testing starts

Decision

FieldSample entry
Result summaryRecorded after testing; no result is shown in this sample
Human review pointsLow confidence fields, amount mismatches, new suppliers
RecommendationPilot / fix process first / stop

Limitations

  • A test set is not production. Results must be rechecked on live, authorized data.
  • This sheet does not establish regulatory compliance.

Questions and answers

What is an AI workflow evaluation?
A structured test of whether an AI step performs well enough on a defined workflow, measured against criteria agreed with the workflow owner before testing begins.
Why define acceptance criteria first?
Criteria written after seeing results tend to fit the results. Agreeing them first keeps the decision honest.
What is abstention?
The model flags that it is not confident instead of guessing. Abstained items go to a person, which is often safer than a confident wrong answer.
Does a good evaluation mean the AI can act alone?
No. Consequential actions such as payments remain approved by a person. Evaluation decides where AI can assist, not whether oversight is removed.

Reference